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Shipping & Returns


Each order will be shipped out to you as soon as it is available in our warehouse.

Please ensure that your shipping address details are correct, as they are used exactly as inputted by yourself when submitting your order. We are not responsible for orders with incorrect or missing information should they not reach you.

You have a choice of Shipping Methods,

Free UK shipping offer on purchases over £20.00 - all items are sent 2nd class mail to UK addresses.

The following delivery times can be used as a guideline and will depend on stock availability:

UK Recorded Delivery:We would advise that packages usually sent by this method are received within 2-5 working days from dispatch. Orders sent by this method require a signature upon receipt.

UK Royal Mail Special Delivery: This method is fully secure and we can track and trace the order for you. Orders placed by this method should reach you on the following working day (Monday to Friday only) -  Orders sent via this method will require a signature upon receipt.

Standard Airmail signed for: You will be charged one shipping cost for your order. Upon entering the shipping country, deliveries will enter the postal system of the country concerned. It is our experience that goods delivered using this method arrive within 5-7 days of despatch for European destinations, and within 7-10 days of despatch for the Rest Of The World.  Orders sent by this method require a signature upon receipt.

Delivery Costs

UK deliveries

Royal Mail standard delivery  - £1.99 (free on purchases over £20.00)

Royal Mail Special Delivery - £9.99

Free Delivery on orders over £20.00 to UK destinations only

Overseas deliveries


Royal Mail International signed for - £9.99


If an item is out of stock with us at the time of your order, we will place an order from our suppliers. We keep in close contact with our suppliers and place orders with most of them on a daily basis.

PLEASE NOTE: We endeavour to bring our customers the best value we can by running special offers throughout the Charms 4 You web site, but please remember stocks are limited and subject to availability. We update our web site as quickly as possible in order to minimise disappointment. The price at which the goods are offered for sale are as displayed in your shopping basket.

Unwanted items

We are happy to exchange unwanted items that are returned to us within 14 days in unused condition. Please send the items to the address below and enclose a note quoting your order number.

Charms 4 You
Unit 21, Portland Court


Luton BEDS LU4 8HA

For the return of high value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items. The customer is responsible for all postage costs associated with the return of items.

Incorrect or Faulty items

Should you receive any items that you did not order, or that prove to be faulty, please contact us with the details as soon as possible. Any faulty items must be reported within 7 days of receiving the item. You can return them to the following address,

Charms 4 You
Unit 21 Portland Court

Kingsway, Luton BED LU4 8HA

All goods that are returned to Charms 4 You are the responsibility of the customer and you may wish to send goods by registered post as we cannot accept liablity for goods that do not reach us. Upon receipt of the item/s we can send out a replacement, if one is available, or offer a full refund*.

*Please note we will only refund the item price, no refunds are given for p&p.